Privacy Policy for Doxa Destinations
At Doxa Destinations, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data you provide to us when you interact with our online platform and services, which include curated travel itineraries, philosophical retreats, immersive cultural experiences, personal development workshops, bespoke travel planning, and sustainable tourism consulting.
By engaging with our services, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our experiential tourism and philosophical retreat services. This information may include:
- Personal Identifiable Information (PII): This includes your name, email address, postal address (for booking and communication), phone number, date of birth, passport details (for international travel bookings), dietary restrictions, health information relevant to travel and activities, and payment information (e.g., credit card details). We collect this when you make a booking, register for a retreat, subscribe to our newsletter, or contact us directly.
- Travel Preferences and Interests: Information about your interests in philosophical topics, cultural experiences, travel destinations, preferred activity levels, and other details that help us tailor bespoke itineraries and retreats.
- Communications: Records of your communications with us, including emails, chat messages, and phone calls.
- Usage Data: Information about how you interact with our online platform, such as IP address, browser type, operating system, referral sources, pages viewed, and access times. This data is collected through cookies and similar tracking technologies.
2. How We Use Your Information
Your information is used for the following purposes:
- Service Provision: To process your bookings for travel, retreats, and workshops; to create tailored itineraries; to communicate with you about your trip details; and to provide customer support.
- Personalization: To customize your experience on our site and to offer services and content (e.g., philosophical discussion topics, cultural immersions) that are relevant to your interests and preferences.
- Communication: To send you important updates, confirmations, administrative notices, and marketing communications about our new offerings, special promotions, and relevant content, where you have consented.
- Improvement of Services: To analyze usage patterns, gather feedback, and conduct research to improve our travel experiences, retreat programs, and overall service quality.
- Security and Fraud Prevention: To protect our platform, services, and users from fraudulent activities and unauthorized access.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes, including data protection obligations.
3. Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business and providing services to you, such as payment processors, accommodation providers, tour operators, transportation companies, guides, and IT services. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Legal Requirements: If required by law, court order, or governmental regulation, or if we believe such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users or the public.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal data.
4. International Data Transfers
As Doxa Destinations facilitates global travel and philosophical retreats, your personal data may be transferred to, stored, and processed in countries outside of your country of residence, including countries that may not have the same data protection laws as your jurisdiction. We implement appropriate safeguards, such as standard contractual clauses approved by the European Commission, to ensure that your personal data receives an adequate level of protection when transferred internationally.
5. Data Security
We employ robust technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, and secure access controls. Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
- Right to Erasure ( "Right to be Forgotten"): You can request the deletion of your personal data under certain circumstances.
- Right to Restriction of Processing: You can request that we limit the processing of your personal data in certain situations.
- Right to Object to Processing: You can object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below. We may require you to verify your identity before processing your request.
7. Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and personalize content. You can manage your cookie preferences through your browser settings. Please refer to our Cookie Policy for more detailed information.
8. Third-Party Links
Our online platform may contain links to third-party websites or services that are not operated by Doxa Destinations. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child without parental consent, we will take steps to delete that information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any revisions on this page and update the "last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Doxa Destinations
789 Bay Street, Suite 1200
Toronto, Ontario, M5J 1N8, Canada